Privacy Policy
Personal Information We Collect
When visiting the Site, we automatically gather certain device information, such as details about your web browser, IP address, time zone, and cookies installed on your device. Additionally, while browsing the Site, we collect data about the specific web pages or products viewed, referring websites or search terms, and your interactions with the Site. This automatically-collected information is referred to as “Device Information.”
We employ various technologies to collect Device Information:
- Cookies: These are data files stored on your device or computer, often containing an anonymous unique identifier.
- Log Files: They track actions on the Site, gathering data like IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels: These are electronic files capturing information about your Site browsing activity
How We Use Your Personal Information
We primarily utilize the Order Information we collect to fulfill orders placed through the Site, encompassing processing payment details, arranging shipping, and issuing invoices or order confirmations. Moreover, we employ this Order Information to communicate with you, screen orders for potential risk or fraud, and provide information or advertising regarding our products or services, consistent with your preferences.
The Device Information we gather assists us in screening for potential risk and fraud, particularly your IP address, and aids in enhancing and optimizing our Site. Additionally, it aids in generating analytics regarding how customers navigate and engage with the Site, as well as evaluating the effectiveness of our marketing campaigns.
Upon obtaining your consent for such utilization, we may send you emails concerning our brand, new products, and updates. Your information may also be utilized to deliver targeted ads we believe align with your interests through third-party platforms like Google or Facebook.
You retain the ability to update your preferences or unsubscribe from emails at any time by contacting us at [email protected] Rest assured, we do not sell your personal information to third parties.
Sharing Your Personal Information
We share your Personal Information with third-party service providers to aid in utilizing your Personal Information, as elucidated above. For instance, we use Ontraport to power our online store and Google Analytics to comprehend customer usage patterns on the Site. You can learn more about how Google utilizes your Personal Information here. You have the option to opt-out of Google Analytics here.
Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests for information, or protect our rights.
As delineated earlier, we utilize your Personal Information to furnish you with targeted advertisements or marketing communications we believe may interest you. You can opt out of targeted advertising via the Network Advertising Initiative’s educational site.
You also have the ability to opt out of targeted advertising by visiting the respective opt-out links provided:
Moreover, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices upon detecting a Do Not Track signal from your browser.
If you’re a European resident, you hold the right to access your personal information held by us and request corrections, updates, or deletion of the same. To exercise this right, contact us through the provided contact information at [email protected]
Additionally, if you’re a European resident, please acknowledge that we process your information to fulfill contracts we have with you (e.g., when you make an order through the Site) or pursue our legitimate business interests outlined earlier. Your information may be transferred outside of Europe, including to Canada and the United States.
Consent – An Overview
We obtain your consent when you provide us with personal information for transactional purposes, like completing a purchase, verifying your credit card, placing an order, arranging delivery, or processing a return. Should we require your personal information for secondary purposes, such as marketing, we will expressly request your consent.
Should you wish to withdraw your consent after opting in, you can do so at any time by contacting us at [email protected] or by clicking ‘unsubscribe’ in any non-order-related email correspondence from us.
Ontraport
Payment
Third-Party Services
Links
Reviews
Following a purchase, we may request a product review. By leaving a review, you consent to the use of your content in our marketing, social, or sales materials. Only your first name will be published.
Security
We employ reasonable precautions and adhere to industry best practices to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. Our store utilizes secure socket layer technology (SSL) for encryption when receiving and transmitting sensitive information, following PCI-DSS requirements, and implementing additional industry standards.
Cookies
We use cookies on our site to enhance your browsing experience. The _session_id cookie lasts for one session/visit and stores information about your session. Other cookies, like _shopifyvisit and _shopifyuniq, record the number of store visits and are persistent for 30 minutes and until midnight (relative to the visitor’s time) of the following day, respectively. Additionally, cookies like _cart and _secure_session_id store cart information and session data. TrustPilot cookies may also be utilized.
Data Retention
We retain your Order Information for our records unless you request its deletion.
Age of Consent
By using this site, you confirm that you are at least the age of majority in your country of residence or have given consent for any minor dependents to use this site.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, with changes taking effect immediately upon posting. Material changes will be notified to you. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing you with products.
Contact Us
For access, correction, amendment, or deletion of personal information, filing complaints, or seeking further information, reach out to us at [email protected]