Refund Policy

Returns Policy

Thank you for choosing Toast Sealer. We trust you’re satisfied with your purchase. However, if you find yourself not entirely pleased with your order for any reason, you have the option to return it to us for either a full refund or an exchange. Please refer below for comprehensive details on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date, and the returned items must be in new and unused condition.

RETURN PROCESS

To initiate a return, kindly reach out to our customer service via email at [email protected] to arrange the return process and obtain a return address along with a reference number. You’ll receive confirmation on the subsequent steps promptly.

Please note that you will bear all costs associated with the return shipping. We highly recommend using a trackable shipping method when sending back your items.

REFUNDS

Upon receiving your returned item and assessing its condition, we will proceed with processing your return or exchange. Please allow a minimum of 14 days from the receipt of your item for us to complete the return or exchange process. Refunds may reflect on your credit card statement within 1-2 billing cycles, contingent on your credit card company’s policies. Rest assured, we will notify you via email once your return has been processed.

EXCEPTIONS

Certain items are non-returnable or non-exchangeable. For defective or damaged products, please contact us at the customer service email provided below to facilitate a refund or exchange.

QUESTIONS